ТЕБЯ ТОЛКАЮТ НА НАРУШЕНИЯ
Коллега весело подмигивает, устанавливая на твой компьютер Sims-4, а секретарша, выпихивая тебя за дверь, говорит, что раньше полудня приходить в офис нет смысла. Знакомо? «Руководитель активно вмешивался в мою сделку, а когда она завершилась, обнаружилась ошибка, — жалуется Ольга (27). — Из-за нее у фирмы возникли крупные проблемы с налоговой. Генерального директора чуть не уволили, я потеряла работу, и только бывший босс остался безнаказанным».
WHAT TO DO? »In no case did not violate the law,not to deceive partners or contractors, even if higher promise to »cover up», - Mrs. Vera Ignatkina. - It often happens that the person with whom you entered into an agreement, you and himself substitutes. » A personnel director Julia Superjob.ru machine thinks that sometimes the instigator did not know what pushes the employee. - Your task is to make him understand: are you aware of the consequences, and ready to tell them everything, who do not know the subtleties.
КАК РАЗРЕШИТЬ КОНФЛИКТ?
• Chat with people from a position of »I - OK, you - OK». This means to act confident, but to respect others. Always start with a search for similarities between you and your opponent, and your interests in common.
• Choose one of the strategies of behavior in conflict. There are four: the confrontation, adaptation, and avoidance of negotiations, then there is a compromise. Let your behavior depends on how principled question for you, and whether the dispute is contrary to your basic values.
• Whatever strategy you choose, start with the negotiations. Recognize the right of others to his point of view and call for help in an authoritative mediator.
• Explaining his position, use »I - message»: calmly describe their feelings and wishes. Address a message to an opponent, and not against it.</p>
БОСС ИЗВОДИТ БЕСПОЧВЕННЫМИ ПРИДИРКАМИ
You managed to put down healthy sixty-paperairplanes, and the head has not approved the tail line. Though wait a minute, you've hires a financial analyst! Recalls Victoria (36): »immediate superior could not fire me because I was a valuable frame for the company. Trying to survive - I downloaded responsibilities and work is reprimanded for her »poor quality performance». After a couple of years, I could not stand it, was gone. City took the girl, whom he patronized. »
WHAT TO DO? »Neither the chief really does not seekweaken his team, »surviving» a staff member, - Mrs. Olga Dementieva, senior consultant at Odgers Berndtson, - but as soon as you realize that the task is executed outside powers, come to talk. Use the phrase, »It would be better ...» For example, say: »It would be better if we did not discuss the quality and the conditions in which I carry out this work. Let's think about changing my job description and salary. »
БОСС ТЕБЯ НЕ ЛЮБИТ. КАК ЭТО ИСПРАВИТЬ?
• Make sure that the head is really in the spirit you can not stand. Suddenly he began to cry during your report, simply because he forgot a mobile phone in a taxi?
• Try to understand him as a person and to findcommon features. You both like hiking? As if by chance come with a guitar and pine needles. Avoid unnecessary talk? Formulates a question in the form of a telegram.
• Give clear that you do not care, and do itlife easier. The next time the boss will start to tear his hair, asked: »It seemed to me or you're a little disappointed with my work? How can I help you?»
• Результат — ноль? Поинтересуйся в отделе кадров, нормально ли то, что шеф мечет дротики в подчиненных. Но если проблема не в боссе, задумайся. Может, пора перестать носить маску из фильма «Крик» на работу?</p>
